KwikFix Auto
One-click automobile servicing — an integrated platform connecting car owners, mechanics, garages and spare-part dealers into a single ecosystem.
Overview
KwikFix Auto is an early-stage Mumbai automotive-service startup offering on-the-go and at-home servicing, from routine maintenance to 24/7 emergency assistance. The goal was to unify B2C booking and a B2B mechanic/parts network in one product without overwhelming either audience.
Two worlds, one product
Customers expected the speed and convenience of a delivery app. Mechanics — many with limited literacy or English fluency — needed visual simplicity and trust. Balancing both inside one architecture was the core challenge.
Key design decisions
- Modular components — booking, history and service details as reusable modules for fast iteration.
- MVP prioritisation — focused on core servicing, night emergency service and roadside assistance first.
- Visual, checklist-driven B2B flows — minimising text to bridge literacy and language gaps.
- Delivery-checkout-style booking — a familiar step-by-step flow for B2C users.
Gallery
